Privacy Policy

Overview

Alexandria Insulation ("we," "us," or "our") operates the website alexandriainsulation.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use that information, and what rights you have regarding your data. By using the Site, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on the Site, we collect the information you enter. This may include your name, phone number, email address, home address or zip code, and any details you provide about your project. We use this information solely to respond to your inquiry and schedule your free estimate.

Information Collected Automatically

When you visit the Site, certain information is collected automatically by our hosting and analytics providers. This includes your IP address, browser type, operating system, referring URL, pages visited, and time spent on the Site. We use this data to understand how visitors use the Site and to improve its content and performance. This information does not identify you personally.

Cookies

The Site may use cookies and similar tracking technologies to remember your preferences and analyze Site traffic. You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. If you do so, some parts of the Site may not function properly. We do not use cookies to build advertising profiles or to track you across unaffiliated websites.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request and schedule a consultation.
• To communicate with you about your project, including follow-up questions and appointment confirmations.
• To analyze and improve Site performance and user experience.
• To comply with legal obligations if required.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Third-Party Services

The Site uses the following third-party services that may collect data according to their own privacy policies:

• Tally (tally.so) - Contact and estimate request forms. When you submit a form, your data is processed by Tally and forwarded to us.
• Vercel Analytics - Anonymous site traffic analytics. No personally identifiable information is collected.
• Google Maps - Embedded map on the Site. Google may collect data when the map loads. See Google Privacy Policy.

Data Retention

We retain contact form submissions and related correspondence for as long as necessary to complete your project and as required by applicable law. If you would like your information removed from our records, contact us at estimates@alexandriainsulation.com and we will process your request within 30 days.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of any future marketing communications.

To exercise any of these rights, email us at estimates@alexandriainsulation.com.

Children

The Site is intended for adults seeking home service information. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through the Site, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, contact us at: